Maybe ok for a banking site but not a trading platform. There is no user interface to adjust the timeout. Also, the site can be unstable and reload as you are about to execute a trade.
Here is the AI feedback on Questrade timeouts:
The Questrade trading platform has different timeout behaviors depending on whether you are using the Web platform or the Edge Desktop software.
Here is the breakdown of the timeouts for each version:
1. Questrade Web (Browser)
- Timeout Duration: Approximately 15 to 20 minutes of inactivity.
- Customization: You cannot change this. It is a hard-coded security setting.
- Behavior: If you do not click or interact with the page for roughly 20 minutes, you will be automatically logged out and forced to re-enter your password and 2FA code.
- Workaround: There is no official setting to extend this. Active traders generally avoid the web platform for this reason.
2. Questrade Edge Desktop (Downloadable Program)
- Timeout Duration: Indefinite (up to 24 hours).
- Behavior: This platform is designed for active traders. As long as the application remains open and your computer does not go to sleep, you will stay logged in for the entire trading day (including pre-market and post-market).
- Requirement: You must disable your computer’s “Sleep” mode to ensure the connection isn’t severed, which would force a logout.
3. Questrade Mobile App
- Timeout Duration: Short (often 5–10 minutes of background activity).
- Behavior: If you minimize the app or lock your screen, it will usually require you to re-authenticate when you reopen it.
- Best Practice: Enable Biometric Login (Face ID or Fingerprint) in the app settings. This doesn’t stop the timeout, but it makes logging back in instant.
Summary
If you need to keep the platform open on a second monitor all day without being logged out, you must download and use the Questrade Edge Desktop version. The web browser version will consistently log you out for security reasons.